Select a seller, choose your products, add items to your cart, review your delivery address and payment method, then tap Place Order. You'll see a confirmation once the seller accepts.
Cancellation depends on the current order status. If the order hasn't been accepted yet, you may be able to cancel it directly in the app. If it has already been accepted or is being prepared, contact support with your order ID.
Contact support with your order ID and the missing item. We'll review the report with the seller and follow up with a resolution.
Your delivery address is required so sellers, admin, and riders can process and deliver your order accurately. Addresses are entered manually — the app does not track your live location.
Open the Orders tab to see live status updates — from confirmed, to preparing, to out for delivery, to delivered. You'll also receive a notification at each stage if notifications are enabled.
Coverage depends on active sellers and riders in your area. Enter your address in the app to see which sellers currently deliver to you.
Cash on Delivery is currently supported. Online payment options are shown as placeholders in the app and will be enabled once available.
Yes — order details, items, and totals are available in your Order History at any time from the Orders tab.
Go to Profile to update your name, phone number, delivery addresses, or profile image at any time.
Go to Profile > Notifications to control order-update and account-message notifications at any time.
Go to Profile > Delete Account Request in the app, or use the request form on our About & Support page. Our team reviews each request and may contact you for verification before your data is removed.
Yes. We only collect what's needed to run the app and never sell your data. See our full Privacy Policy for details.